At Trading Hero, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including the Trading Hero app, website, and related features (collectively, “Services”).
1. Information We Collect
We collect the following types of information when you use our Services:
- Personal Information: This includes details such as your name, email address, payment information, and any other information you provide when creating an account or subscribing to our services.
- Usage Data: We collect data on how you use the app, such as your trading activities, login information, device type, and interactions with the Services.
- Payment Information: When subscribing to premium services, payment details may be collected by a third-party payment processor. We do not store payment card details directly.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our Services
- To personalize and improve your experience with the app
- To process payments and manage subscriptions
- To communicate with you, including sending updates, notifications, and customer support messages
- To analyze usage trends and improve the functionality of the app
- To comply with legal obligations and protect our rights
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist in operating our Services (e.g., payment processors, cloud storage providers).
- Legal Compliance: We may disclose your information to comply with applicable laws or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Choices and Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request to update or correct your personal information.
- Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
- Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in the email or contacting us directly.
6. Data Retention
We retain your personal data for as long as necessary to provide our Services and to comply with legal, accounting, or reporting obligations.
7. Third-Party Links
Our Services may contain links to third-party websites or apps. We are not responsible for the privacy practices or content of these external sites.
8. Children’s Privacy
Trading Hero is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected information from a child under 18, please contact us, and we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.